Contact Us
Contact Us
We’re here to help.
Whether you have a question about your order, shipping, returns, or one of our products, the Moriella Home team will be happy to assist you.
Customer Support
For general inquiries or assistance with an existing order, please contact us at:
Email: support@moriellahome.com
To help us assist you more efficiently, please include your order number and the email address used to place your order when contacting us about an existing purchase.
Order Status
Want to check the status of your shipment?
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can track your order online at:
Please note that tracking information may take some time to update after your order has been dispatched.
Other Questions
You may find the answer to your question in our FAQ Help Center.
If you still need assistance, feel free to leave us a message using the contact form on this page or email us directly at support@moriellahome.com.
Our office hours are 9:00 AM–5:00 PM EST.
We respond to most emails within one business day. If you haven't received a response from us, please check your spam or junk folder, as our reply may occasionally be filtered there.
We appreciate your patience while our team works to respond as quickly as possible. To help us assist you efficiently, please avoid sending multiple emails regarding the same inquiry, as this may delay our response time.
Returns, Refunds & Order Issues
If you have received an incorrect, damaged, or incomplete item, please contact us at support@moriellahome.com.
When contacting us, please include your order number, a brief description of the issue, and clear photos of the item and packaging where applicable. This will help our team review your request more efficiently.
For additional information regarding returns, refunds, shipping, and other order-related matters, please refer to the relevant policies available on our website.
Business Information
Brand: Moriella Home
Company Name: Shenzhen Quanwanrou International Trading Co., Ltd.
Registration No.: 91440300MAKB7NLLXQ
Email: support@moriellahome.com
Telephone: +86 138 2270 6406
Registered Address:
Room 302, No. 52 Lijing New Village,
Liutang Community, Xixiang Subdistrict,
Bao'an District, Shenzhen, China
Get in Touch
Have a question about Moriella Home, our products, or your order?
Send us an email at support@moriellahome.com or leave a message through our contact form. Our customer support team will be happy to assist you.
Thank you for choosing Moriella Home.
Thoughtful pieces for everyday living.